Our Core Services

Explore our main services designed to deliver safe, reliable, and convenient care—whenever and wherever you need it.

What We Offer

Explore our main services designed to deliver safe, reliable, and convenient care—whenever and wherever you need it.

Hospital at Home

Receive comprehensive medical care and monitoring in the comfort of your home for conditions that would normally require a hospital stay. Our team delivers hospital-level support at your bedside—reducing exposure to infections while helping you recover in a familiar environment.

24/7 Telemedicine

Connect with a qualified healthcare provider anytime via phone or video. Ideal for non-emergency concerns, follow-ups, and quick medical advice—saving you time and unnecessary clinic or ER visits.

Professional Triage

Not sure what care you need? Our expert team assesses your symptoms and guides you to the most appropriate and cost-effective level of care—giving you clarity and peace of mind when it matters most.

Health Coaching & Prevention

Improve your long-term health with lifestyle guidance, medication support, and chronic disease management.

Telemedicine & Remote Patient Monitoring

24/7 Connected Care — Anywhere, Anytime
24/7 Universal Care (UC) offers the only fully integrated Telemedicine and Remote Patient Monitoring service in The Bahamas, delivering continuous medical support wherever you are.

Our services are coordinated from a central 24/7 hub, staffed by trained healthcare professionals who provide:

  • 24/7 Answering Service: Immediate response to all patient concerns.
  • Medical Triage: Rapid assessment and guidance for urgent and non-urgent conditions.
  • Telemedicine Consultations: Real-time video and phone consultations with doctors and nurses.
  • Remote Patient Monitoring: Continuous tracking of vital signs such as blood pressure, heart rate, oxygen levels, and more.

Using modern technology combined with clinical expertise, we ensure early detection of problems, timely intervention, and peace of mind for patients and their families. With UC, expert care is always just a call or click away.

Post-Surgical Home Care

Supporting Surgeons. Enhancing Recovery.

At 24/7 Universal Care (UC), we work closely with surgeons to provide seamless post-operative care at home, ensuring patients recover safely while freeing up valuable hospital resources.

Surgeon-Led, Home-Supported Care

  • The surgeon remains fully in control of the patient’s care plan.
  • UC provides daily monitoring, nursing care, and telemedicine support.
  • Regular updates are shared with the surgeon for ongoing oversight and decision-making.

A Win for Everyone

  • Patients: Recover in comfort, with reduced infection risk and faster rehabilitation.
  • Surgeons: More time to focus on surgery and reduce inpatient workload.
  • Insurers: Lower costs with high-quality outcomes.
With UC, post-surgical care becomes more efficient, more comfortable, and more effective—bringing recovery home while keeping expert oversight intact.

Surgeon-Led,Example: Orthopedic Post-Operative Care Home-Supported Care

Ideal for patients such as:

  • Joint replacement (hip and knee)
  • Fracture repairs
  • Other orthopedic procedures suitable for early discharge

Services include:

  • Home nursing visits
  • Physiotherapy at home
  • Wound care and monitoring
  • Pain management support
  • 24/7 telemedicine access

How 24/7 Universal Care Works

Integrated Care Network24/7
Universal Care (UC) connects every part of your healthcare journey through a seamless, coordinated system:

Patient at Home

  • Receives Hospital at Home care, nursing visits, and monitoring
  • Has 24/7 access to medical support

Telemedicine Hub (24/7 Command Center)

  • Central coordination of all care
  • Answering service & triage
  • Video/phone consultations
  • Remote patient monitoring

Home Visit Team

  • Doctors and nurses provide in-person care when needed
  • Supported by physiotherapy and allied health services

Transport & Escalation

  • Wheelchair/medical transport available
  • Rapid escalation if condition changes

Urgent Care Centres (Nearby)

  • Located within ~15 minutes
  • Provide diagnostics, imaging, and escalation support

One Connected System

All components work together in real time, ensuring:
  • Continuous monitoring
  • Rapid response to changes
  • Safe escalation when needed
  • Efficient, coordinated care

24/7 UC is not just a service — it is a fully integrated healthcare system built around the patient.

Who We Are

24/7 Universal Care (UC)
At 24/7 Universal Care, we are a network of interdisciplinary healthcare professionals dedicated to delivering high-quality medical services directly to patients in their homes. Our team works collaboratively to ensure comprehensive, patient-centered care.

We bring together a wide range of expertise, including:

  • General Practitioners
  • Medical Specialists
  • Nurse Practitioners
  • Physiotherapists
  • Nutritionists
  • Lifestyle Counsellors

By integrating these services, we provide holistic care that addresses not only illness but overall health and wellbeing—ensuring our patients receive the right care, at the right time, in the comfort of their home.

Need Guidance? We’re Here 24/7

Not sure which service is right for you? Our expert team is ready to assess your situation and guide you to the care you need—quickly, safely, and from the comfort of your home.
What is Universal Care (UC)?
UC is a 24/7 nurse-led triage and telemedicine service that coordinates home-based care—including Hospital-at-Home pathways—so you get the right care at the right time, without unnecessary hospital visits.
You don’t need to decide alone. Contact UC anytime, and our trained nurses will assess your situation and guide you to the most appropriate service—whether telemedicine, home visit, or Hospital-at-Home care.
Yes! UC is available 24/7. Our team is ready to provide guidance, triage, and follow-up support at any time, including nights, weekends, and holidays.
If your situation is serious, our team will immediately escalate care and direct you to emergency services. UC is designed to safely triage and guide patients while prioritizing their well-being.

Yes. Our network clinicians provide home visits across Nassau and nearby areas in The Bahamas. For patients outside the immediate service area, telemedicine and coordinated follow-up are available to ensure safe care.

Get in Touch

Reach out anytime we’re available 24/7 to answer your questions and coordinate care.

Serving Nassau and all of The Bahamas

Need Assistance? We’re Here!