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Hospital at Home Care

We bring the Hospital Home

Health care when and where you need it most

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We bring the hospital home.

24/7 Universal Care (UC)provides high-quality medical care in the comfort of your home, offering a safe, convenient alternative to traditional hospital stays.
Hospital at Home (HaH)is a modern healthcare model where patients who would normally require hospitalization receive the same level of medical care at home. This includes daily doctor visits, nursing care, remote monitoring, and 24/7 access to medical support. By avoiding hospital admission, patients experience greater comfort, reduced risk of infections, faster recovery, and lower healthcare costs—without compromising on quality of care.
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24/7 Answering & Triage

We assess your symptoms anytime, guide you on next steps, and ensure you get the right level of care quickly and safely.

Telemedicine

Connect with a healthcare professional through video or phone for fast advice, treatment plans, and follow-up without leaving home

Home Visits via Network Clinicians

Qualified doctors and nurses come to you when needed, providing care in the comfort and safety of your home.

This is the Hospital-at-Home pathway (when appropriate)

For suitable cases, we coordinate hospital-level care at home with continuous monitoring and clear safety protocols.

Safety First

Safe, Structured, and Closely Monitored Care

At 24/7 Universal Care (UC), patient safety is our top priority. Our Hospital at Home (HaH) program is designed for carefully selected patients who require acute care but are clinically stableand appropriate for home management.

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Patients We Accept

We provide care for patients such as:

  • Stable acute medical conditions (e.g. infections requiring IV antibiotics)
  • Post-hospital discharge patients needing continued monitoring
  • Chronic disease flare-ups (e.g. heart failure, diabetes, COPD)
  • Post-operative patients suitable for home recovery
  • Elderly patients requiring close observation and support
  • Patients needing palliative or supportive care at home

Patients We Do Not Accept

For safety reasons, we do not manage:

  • Unstable or critically ill patients
  • Patients requiring intensive care or continuous hospital intervention
  • Patients with unclear diagnosis requiring extensive investigation
  • High-risk emergencies (e.g. major trauma, active cardiac events, severe respiratory distress)

Our Safety Network

With UC, patients benefit from hospital-level care at home, backed by a robust safety system that ensures help is always nearby when needed.

  • 24/7 Access to Care
    Immediate access to medical professionals at any time—day or night
  • Emergency Expertise
    Our team includes Emergency Medicine specialists on call 24/7
  • Rapid Transfer Capability
    Wheelchair transport available for safe and efficient transfer to hospital when needed
  • Close Hospital Links
    We collaborate with Urgent Care Centres across Nassau, all within approximately 15 minutes, ensuring rapid escalation if required

Our Process

Our 4-Step How it works

Contact

Reach UC anytime via phone, chat, or online.

01.

02.

Triage

We quickly assess your situation and needs.

Right Level of Care

Get directed to the care that fits you best.

03.
04.

Follow-Up

Receive ongoing support to ensure care.

Why it matters

  • Comfort at Home: Receive professional care in the comfort and safety of your own home.
  • Faster Help: Get quick, reliable guidance whenever you need it, without delays.
  • Better Follow-Up: Continuous support and check-ins ensure your health stays on track.
  • Less Hospital Use: Reduce unnecessary hospital visits safely while still getting the care you need.
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For Insurers & Partners

Reduce costs, improve care, and keep members safe.

UC provides 24/7 nurse-led triage, coordinated home pathways, and structured follow-up to reduce unnecessary ER visits and hospital stays.

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Get in Touch

Reach out anytime we’re available 24/7 to answer your questions and coordinate care.

+1 242-437-4950

info@247universalcare.org

Serving Nassau and all of The Bahamas

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